PRE-RELEASE
Customer Concern Verification Sheets
| Customer Concern Verification Sheets |
The GM Customer Concern Verification Sheets have been designed to improve communications between the service customer and the technician. The more clearly the technician understands the concern and its symptoms, the more likely the concern will be fixed right the first time.
GM's verification forms for customer complaints are accessible in GM GlobalConnect. The Customer Concern Verification Sheets may be printed and reproduced locally.
